SmartRep and SmartEye – Taupo

SmartRep and SmartEye

Taupo District Council – New Zealand

SmartRep and SmartEye create steady visitor turnover and fairer sharing of available parking at a busy downtown tourist destination and retail district.

See the challenge

The challenge

Situated on the north shore of Lake Taupo in the North Island of New Zealand, Taupo is a popular year round tourist destination for New Zealanders and international visitors alike. To reinforce Taupo’s popularity, the council switched from paid to free parking, but created time restrictions to maximise access and ensure a steady turnover of visitors. Traditional compliance would have meant deploying Parking Enforcement Officers for random reviewing of infringing vehicles, which can be inefficient.

Our solution

Related technologies

Our solution

We installed almost 900 SmartEye sensors in Taupo’s central retail area, along with infringement handheld devices and SmartRep reporting and analysis software. Each SmartEye sensor, embedded in-ground, detects as a space is occupied and vacated. The occupancy timing and status of each bay is relayed in real time to SmartRep, which then sends live updates to the enforcement officer’s handheld, enabling penalties to be issued where infringements occur consistently, comprehensively and fairly.

The benefits

There was no other product like it, or remotely near to its quality. We decided from a reporting point of view that it was going to be very useful for us. We haven’t needed consultants to tell us how the parking was in the town centre, because we have real-time reporting from Smart Parking’s sensors.

Dianne Thompson, Taupo District Council

The benefits

Smart Parking’s solution has helped Taupo significantly reduce its problem of parking overstays and through SmartRep, given the council access to data to adjust parking restriction times in a way that benefits the town’s businesses.