The Town of Claremont, positioned on the north bank of the Swan River in the western suburbs of Perth, Western Australia, is a picturesque and historic town with a thriving retail area of shops, restaurants and cafes. On-street parking is free, but with a maximum stay of 30 minutes to discourage long stays and promote a higher turnover of visitors, while giving maximum footfall to local businesses. Compliance was a challenge with Parking Enforcement Officers having to circulate the area to identify possible infringements and there were opportunities for abuse of the system.
We installed 200 in-ground vehicle detection sensors at individual bays in four areas across Claremont’s central retail area. The sensor registers whether the space is occupied or vacant and feeds the information to our SmartRep car parking management software. The technology registers instantly if a car overstays the 30 minute time limit and this information, with precise bay location, is sent immediately to the Parking Enforcement Officer’s handheld device. The Officer can then issue penalty notices, knowing that all infringements are being dealt with and dealt with immediately.
We’d seen Smart Parking's vehicle detection sensors in action for a neighbouring authority, and by learning from their experience have done even better. The biggest benefit for us has been the drop in infringements. There are no chalk marks to rub off the tyres, so drivers are encouraged to move. Our retailers have said they are getting much more business. Working with Smart Parking has been a real success story for us.
Graham Wilson, Town of Claremont
Smart Parking’s solution has helped Claremont to reduce its problem of parking overstays significantly. Enforcement of penalty notices has made the system comprehensive and robust, while making sure that the parking system is fair to all users. The authority has created a self-regulating parking culture that frees up parking for more people.