Transport for London (TfL) Underground car parks

SmartEye and SmartRep

London Underground

Looking for ways to improve customer journey through the provision of Open Data, Transport for London (TfL) have deployed smart parking technology at 28 of its Underground car parks.

The challenge

London Underground (LU), better known as The Tube handles up to 4 million passenger journeys per day. At peak times, there are more than 538 trains whizzing around the Capital with more than 1.3 billion passenger journeys made on the Tube in 2015/16.

London Underground has 61 car parks with approximately 10,000 spaces. According to TfL’s 2010 Underground Users’ Survey, commuters felt that while there may be other options to travel to Underground stations, most users choose to drive and then continue the rest of their journey by Tube. LU car parks are considered to be very important for their access to the London Underground.

Looking to better understand the use of LU’s car parks, TfL introduced world-leading intelligent smart parking technology to provide real-time information accessible through smartphones and satnav devices, allowing cummuters to better plan their journeys and make informed choices about how, where and when they travel.

Our solution

Related technologies

Our solution

Fifteen hundred of Smart Parking’s RFID-equipped vehicle detection sensors, linked via SmartSpot data transmitters to the company’s SmartRep management application, have been installed across 28 of TfL’s underground car park network.

Utilising occupancy data collected through the sensors, TfL have released a dynamic feed that is available to inform people how many spaces are currently being used.

Live information on the number of parking spaces available in London Underground car parks, as well as improved traffic camera information that will help drivers avoid disruption, are just the latest open data feeds to be released by Transport for London (TfL) to help make journeys easier for customers.

The benefits

“Mobile devices and new sources of data are making it ever-easier to help people avoid delay and manage their journeys. We are absolutely committed to making sure that we help people have easier journeys through the Capital, and we are lucky enough to have a booming tech sector in London that is perfectly positioned to help us deliver on this commitment.”

Boris Johnson MP, Former Mayor of London

The benefits

Smart Parking data is available free of charge at It is being released as part of TfL's commitment to make the information it holds openly available to create better products and services that can be brought to customers quickly.

Nearly 500 third party apps now powered by TfL's live open data, helping Londoners and visitors to plan their journeys

Provision of free open data is core to TfL's commitment to transparency and bringing better information products and services to customers quickly

Phil Young, Head of Online at TfL, said: “Our free open data helps millions of people plan their journeys and avoid unnecessary delays. These new feeds give people even more information that will help them avoid congestion on the roads.
“As people increasingly use mobile devices in every aspect of their day-to-day life, it’s vital that we make our information as easy for customers to access as possible, both through our own services and those of third parties and partners. This helps people make more informed choices and stimulates new products and services from the Capital's world-leading tech sector.”

TfL is currently working with Smart Parking in expanding the feed to cover all LU car parks in the future.