Smart Parking has opened a fully integrated operational facility at Elmdon, Birmingham, in a move that will ensure even better service for the company’s clients across the UK.
The company’s new location on the Elmdon Trading Estate in the West Midlands will become the UK's main operational hub, says Smart Parking’s CEO Paul Gillespie.
“Elmdon enables us to consolidate our key functions in one place”, comments Gillespie. “Our engineering, operations, maintenance, field support, training, and sales teams will all now be based there. And because it is a large facility, we can centralise our equipment and parts stores, and that means we will be able to make further improvements to our levels of customer service efficiency.”
Located next to the NEC to the south of Birmingham, the Elmdon Trading Estate is ideally situated for Smart Parking’s clients and employees. “We are a short walk to both Birmingham International Airport and the railway station”, says Gillespie, “and we’re very close to the motorway network – so access is ideal.”
Gillespie also says that Smart Parking will be using some of the extensive space at Elmdon to showcase the company’s technology and service innovations. “We will be creating a virtual car park at Elmdon so that we can demonstrate to customers how our solutions work and how our innovations can make the car parking experience even better.”