Drivers using one of Melbourne’s highest profile car parks have had their parking experience transformed – and Smart Parking’s SmartGuide solution is playing a central role in making the process easier, quicker and less stressful.
The Strand car park, which is operated by Secure Parking, is on the corner of Elizabeth Street and Lonsdale Street in the heart of central Melbourne. It is an existing two-storey 174 bay facility featuring a relatively complex internal layout. When owners ISPT decided to refurbish the car park, they wanted to help simplify the parking experience, so they turned to Smart Parking’s SmartGuide to provide the ideal solution.
The SmartGuide system, which detects the occupancy status of every parking space then directs drivers to available bays clearly and accurately, has now ensured that The Strand is a much easier place for users to navigate. Drivers check guidance signage to assess how many spaces are available on each floor. They then look for a green overhead indicator to find a vacant space.
SmartGuide comprises Smart Parking’s SmartEye sensors linked to overhead illuminated indicators, along with SmartRep, Smart Parking’s powerful car parking management software tool, as well as the company’s space guidance signage.
Peter Pedersen, Smart Parking’s Commercial Sales Manager in Australia, said that the deployment of the SmartGuide system for Secure in The Strand was delivering important user benefits for drivers. “Alongside the broader upgrade of facilities at the car park, the introduction of SmartGuide is making life much easier for drivers. The system is particularly valuable where the layout of the car park is relatively complex, as is the case here, so the benefits are really visible.”