The American arm of Smart Parking is called Peak Parking and is based in Austin, Texas

Currently, the American arm operates in 9 cities, offering services ranging from valet parking to thorough car detailing.  However, the core of the business lies in effectively managing car parks for landowners and clients.  Peak Parking takes pride in being responsive, agile, and outperforming other parking management service companies.  They view the parking lot as a ‘real estate asset,’ where every square inch of property contributes to potential revenue.  Therefore, lowering administrative costs and making efficient management decisions helps maximise revenue.

Smart Parking currently operates on a similar basis in six countries worldwide, maintaining the same attention to detail and desire to maximise output for car parks everywhere.  The aim is to learn from different operational markets and apply best practices from each to enhance efficiencies across the board.  In America, there is a desire to utilize cutting-edge technology to ensure that clients and customers both benefit from new enhancements.  Peak Parking is driven to deliver the highest possible revenue growth whilst ensuring it provides clear, compliant financial reporting.

In America, we are discovering that service matters most, whether it's valet parking with a smile or expert car washing. Excellent relationships between Peak Parking and its real estate clients are also crucial. These relationships often span many years, and they frequently refer to their colleagues and customers as friends. Such close-knit connections provide a solid foundation for building recommendations for future business.   We hope to learn a lot from our new colleagues in America, and in turn, they will learn from us, too.

https://www.smartparking.com/au/latest/2024/december/how-has-smart-parking-technology-improved-the-customer-experience